Term & Services
Last Updated: July 31, 2024
Thank you for choosing Rankk Store! This Shipping Policy explains the terms and conditions for the shipment of products ordered from our website. By purchasing from us and using our services, you agree to these terms.
Order Processing and Shipment:
1.1. Orders are processed within 4 days after payment verification. Processing and shipping do not occur on weekends or holidays. Additional processing time may be required during peak seasons or promotional periods.
1.2. After your order is processed and shipped, a tracking number will be provided via email or another communication method specified during checkout.
1.3. We aim to ensure that all products ordered are in stock. If an item is out of stock or unavailable for immediate shipment, we will notify you promptly and provide an estimated restocking date or an alternative option.
1.4. We are not liable for any delays or damages caused by the shipping carrier or other circumstances beyond our control.
Shipping Methods and Delivery Time:
2.1. We offer various shipping methods, including standard and express shipping, as specified during the checkout process.
2.2. Estimated delivery times for each shipping method are provided during checkout and are based on the destination and selected shipping option.
2.3. Delivery times are approximate and may vary due to factors like destination, customs clearance, weather conditions, and other unforeseen circumstances.
2.4. Any provided delivery date or time is an estimate and not guaranteed. We are not responsible for delays or damages resulting from late deliveries.
Shipping Rates and Fees:
3.1. Shipping rates and fees are based on the weight, size, destination, and selected shipping method of your order. Applicable shipping charges will be displayed during checkout.
3.2. Additional fees, such as customs duties, taxes, or import charges imposed by the destination country, are the customer’s responsibility and may be collected at delivery.
Shipping Restrictions:
4.1. We currently ship to CA/US and may expand our shipping destinations in the future. If your country or region is not listed during checkout, we cannot fulfill orders to that location at this time.
4.2. Some products may be subject to shipping restrictions or regulations based on the nature of the item or destination. We comply with all applicable laws and regulations regarding shipping restrictions and reserve the right to cancel or refuse orders that violate these restrictions.
Order Tracking:
5.1. Once your order is shipped, you will receive a tracking number and instructions on how to track your package. Use this tracking number to monitor the status and location of your shipment.
5.2. For issues or questions regarding order tracking, please contact our customer support team at support@reviewstore.io.
Lost or Damaged Packages:
6.1. If your package is lost or damaged during transit, contact our customer support team as soon as possible. We will investigate with the shipping carrier and work towards a resolution.
6.2. Inspect your package upon delivery. If you notice any visible damage, please note it with the delivery personnel and notify us immediately.
Returns and Exchanges:
7.1. For information regarding returns, exchanges, and our refund policy, please refer to our Return Policy page.
Thank you for shopping with Review Store! If you have any questions or need assistance, please reach out to our customer support team.
